Contact and Support: Ways to Reach Us, Hours, and Response Times
Our contact and support team is here every day, around the clock. Email is the fastest way to reach us, so it helps to spell out what happened and add the details that matter — your account, your payment, or the problem you ran into. If you would rather not write, a phone line and a contact form are available as well.
Contact and Support: Email, Phone, Form
Email is the fastest route. Write to [email protected], and support replies every day, around the clock. Many common questions are already answered in our [sex chat questions and answers](page:faq).
Phone
+49 30 4567 8910
Email
[email protected]
Address
Kurfürstendamm 194, 10707 Berlin, Germany
Hours
Support: around the clock, every day (24/7)
A quick check before you reach out
Before you write to us, it often helps to read [sex chat safety](page:sicherheit-regeln) and [about Stripchat](page:about).