Privacy and data security

Privacy and data security at Stripchat: the key answers

Anyone entering an adult platform wants to know, before the first chat, what happens to their information. In short: we process the data needed to run the video rooms, private live chats, and security, and — for paid private shows — billing. Everything else is governed by the rights the applicable privacy rules give you.

Controller and contact channels

The controller for the processing of personal data on this site is the operator of the service under the domain adultchatrooms.cam. You can reach them here:

• Email: [email protected]
• Phone: +49 30 4567 8910
• Postal address: Kurfürstendamm 194, 10707 Berlin, Germany
• Support: around the clock, every day (24/7)

Requests for access, objection, or deletion are best sent in writing by email. That keeps the process verifiably documented and the reply reaches you the same way.

What data is collected when you visit and chat

When you visit the site, technical access data is generated of the kind usually produced when a web page is retrieved: for example the time of access, the address requested, information about your browser and device, and the IP address. It is needed to deliver the page and to detect attacks or misuse.

Before the first chat comes age verification. All areas are intended exclusively for adults (18+). The confirmation that you are of legal age is processed to protect access and keep minors out.

Within the platform, usage data is added. You decide yourself whether to join a public video room or start a confidential one-on-one conversation. Communication takes place via webcam, so camera and audio data is processed during the live chat. With paid private shows, the data required for billing is added; the shows themselves run according to the rules of the respective platform.

Purposes of processing: operation, security, billing

Processing follows clear purposes:

1. Operation – providing the public video rooms, private live chats, and technical features.
2. Security – protection against misuse, age verification, and connection stability.
3. Billing – handling paid private shows.
4. Communication – handling support requests.

Use for any other purpose does not take place. For more on protecting yourself in chat, see safety in sex chat.

Retention period and deletion deadlines

The principle: data is stored for as long as it is required for the respective purpose. Once the purpose no longer applies, it is deleted. Statutory retention obligations, for example for billing records, may require longer storage; in that case access is restricted and the data is no longer used for other purposes. Whether and for how long chat histories are stored depends on the rules of the respective platform.

User rights and complaint routes

You have the usual data subject rights: access, rectification, erasure, restriction of processing, objection, and — where provided — data portability. To request access or deletion, follow three steps:

1. Send your request by email to [email protected].
2. State your account, the data concerned, and what you want to happen.
3. Wait for the reply and help with identity verification if there are follow-up questions.

If you believe your data is not being processed lawfully, you can lodge a complaint with the competent supervisory authority. Answers about chat rules are available at sex chat questions and answers.

Frequently asked questions about data and deletion

What data is stored when I visit?

Technical access data such as the time of access, the address requested, browser and device information, and the IP address. It is used to deliver the page and for security.

Are chat histories stored?

Whether and for how long chat histories are stored depends on the rules of the respective platform. You can get binding information about your case from support.

How can I request access to my data?

In writing by email to [email protected], stating the account and the scope of access you want.

Is data shared with third parties?

Data is only shared to the extent necessary for operation, security, or billing, or where there is a legal obligation.

How do I request deletion of my account?

By email to support, asking for the deletion of your account and the associated data. Where retention obligations exist, the data concerned is stored in restricted form until those obligations expire.

Effective date

This version applies from the date it is published on this site. Changes will be published here. Questions about data, access, or deletion: [email protected], by phone +49 30 4567 8910, or via contact and support.